Returns & Exchanges
At Hand Made Katana, we take pride in the craftsmanship of our artisanal apparel and accessories. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific order to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our master smiths verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.